Sales and Service Specialist
6 days ago
About Us
Food Lion is a leading grocery retailer committed to providing our customers with high-quality products and exceptional customer service. We are seeking a Sales and Service Specialist to join our team and help us achieve our mission of making a difference in the lives of our customers.
Job Description
- Provide fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards.
- Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
- Smile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
- Greet each customer and use his or her name whenever possible.
- Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
- Follow correct bagging procedures for the correct use of bags by type.
- Perform repetitive hand and arm motions.
- Bend and lift products weighing up to 15 lbs.
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
Benefits
We offer a comprehensive benefits package that includes competitive pay, paid time off, and opportunities for professional growth and development.
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