Customer Experience Ambassador
3 days ago
Overview
Cotopaxi is a mission-driven brand that values people, innovation, and adventure. As a Customer Experience Ambassador, you will be part of a team that creates memorable moments for customers in our retail stores.
We are looking for individuals who thrive on challenges, are passionate about doing good, and believe that collaboration and radical candor are necessary for success.
Job Description
The ideal candidate will have excellent communication skills, be energetic and enthusiastic, and have a passion for the outdoors. They should be able to work effectively in a fast-paced environment, provide exceptional customer service, and maintain a clean and organized store.
As a key member of our sales team, you will be responsible for guiding customers through their retail journey, sharing product knowledge and experiences to support them on their adventures. You will also help manage the store's operations, including receiving, processing, and stocking products.
Requirements
- 18 years or older
- Detail-oriented and organized
- A people person with excellent communication skills
- Active, energetic, and enthusiastic
- A humanitarian at heart with a passion for the outdoors
- Experience working in retail or the outdoor industry is a plus
Benefits
- $18/hour salary
- 401(k) plan with employer match
- Company-paid mental health benefits
- 60% off Cotopaxi products
- Additional discounts on outdoor/adventure/lifestyle brands
- Fun, caring, and empowering company culture
About Us
Cotopaxi is a B Corporation that makes adventure travel gear to empower people to see the world and make it better. Our Gear for GoodR promise is to make our products as ethically, sustainably, and durably as possible, while having a positive social, environmental, and economic impact.
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