Lead Tax Preparation Specialist

3 weeks ago


Miami, Florida, United States Safe Tax LLC Full time
Job Description

We are looking for a reliable, detail-oriented, and motivated Lead Tax Preparation Specialist to support our team during the busy tax season. As an Assistant Manager, you will help oversee daily operations, ensure team efficiency, and contribute to delivering a superior client experience.

The ideal candidate will have prior experience in a supervisory or assistant management role, with a strong organizational and multitasking abilities and excellent communication and interpersonal skills. The successful candidate will be able to handle customer service scenarios with professionalism and care, and will be a dependable and approachable leader who is eager to assist the team and adapt as needed.

About Safe Tax

Safe Tax is a boutique tax preparation chain founded in Orlando, FL in 2013. Our mission is to serve our clients and community with excellence, and our vision is to empower the community, nurture future entrepreneurs, and turn the daunting task of tax preparation into a stress-free experience. We know that happy clients are our greatest advocates, and we strive to deliver service that inspires them to share their positive experiences with others.

Key Responsibilities
  • Promote a client-focused environment by ensuring team members deliver exceptional service.
  • Handle client inquiries and provide support to resolve concerns professionally and efficiently.
  • Uphold client confidentiality and compliance with all tax-related regulations.

Benefits
  • Competitive Pay: Earn $17/hour plus performance-based bonuses and incentives.
  • Growth Opportunity: Develop your leadership skills and gain valuable experience in a supportive environment.
  • Seasonal Role: Work for 4-6 months during tax season with the opportunity to make a significant impact.
  • Team Culture: Join a motivated, collaborative team committed to delivering excellence.


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