Customer Support Liaison

1 week ago


Lincoln, Illinois, United States searlarch Full time
Job Overview

We are seeking an experienced Customer Support Liaison to provide exceptional customer service and support to our clients. As a key member of our team, your primary responsibility will be to act as a liaison between our company and the clients, ensuring their needs are met and exceeded.

Responsibilities:
  • Update and maintain accurate customer information in our database.
  • Provide customers with detailed information and answer any questions they may have.
  • Monitor customer accounts and record any issues or concerns.
  • Resolve customer complaints promptly and efficiently.
  • Process customer orders and calculate charges accurately.
  • Maintain high-quality services and ensure customer satisfaction.


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