Insurance Team Member
6 days ago
Position Overview
We are seeking a highly motivated and customer-focused professional to join our team as an Office Representative. As a key member of our State Farm Agent team, you will play a vital role in helping our business grow through value-based conversations and exceptional customer service.
Responsibilities
- Establish Customer Relationships
- Build and maintain strong relationships with customers to understand their needs and provide personalized service.
- Provide Prompt and Accurate Service
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification in a timely and professional manner.
- Use a Customer-Focused Approach
- Utilize a customer-centric review process to educate customers about insurance options and provide recommendations tailored to their needs.
- Work with the Agent
- Collaborate with the State Farm Agent to establish and meet marketing goals, develop leads, and schedule appointments.
- Maintain a Strong Work Ethic
- Demonstrate a total commitment to success each and every day, maintaining a high level of productivity and efficiency in a fast-paced environment.
Benefits
- Competitive Compensation
- Hourly pay plus commission/bonus structure to ensure a competitive income.
- Benefits Package
- 401K, health benefits, profit sharing, and paid time off (vacation and personal/sick days) to support your overall well-being.
- Opportunities for Growth
- Valuable experience and opportunities for advancement within our agency, enabling you to grow professionally and personally.
Requirements
- Sales Experience
- Previous sales experience, preferably in outside sales, inside sales, retail sales, or telemarketing, is highly desirable.
- Excellent Interpersonal Skills
- Exceptional communication, interpersonal, and organizational skills to effectively interact with customers, colleagues, and management.
- Technical Skills
- Proficiency in computer applications, particularly Windows, and ability to learn new software and systems quickly.
- License Requirements
- Property and Casualty license (currently held) and Life and Health license (able to obtain) are mandatory for this role.
- Education
- An Associate's degree or higher is preferred, but not required.
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