Insurance Team Member

6 days ago


Athens, Alabama, United States Brody Jackson - State Farm Agent Full time
Job Description

Position Overview

We are seeking a highly motivated and customer-focused professional to join our team as an Office Representative. As a key member of our State Farm Agent team, you will play a vital role in helping our business grow through value-based conversations and exceptional customer service.

Responsibilities

  • Establish Customer Relationships
    • Build and maintain strong relationships with customers to understand their needs and provide personalized service.
  • Provide Prompt and Accurate Service
    • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification in a timely and professional manner.
  • Use a Customer-Focused Approach
    • Utilize a customer-centric review process to educate customers about insurance options and provide recommendations tailored to their needs.
  • Work with the Agent
    • Collaborate with the State Farm Agent to establish and meet marketing goals, develop leads, and schedule appointments.
  • Maintain a Strong Work Ethic
    • Demonstrate a total commitment to success each and every day, maintaining a high level of productivity and efficiency in a fast-paced environment.

Benefits

  • Competitive Compensation
    • Hourly pay plus commission/bonus structure to ensure a competitive income.
  • Benefits Package
    • 401K, health benefits, profit sharing, and paid time off (vacation and personal/sick days) to support your overall well-being.
  • Opportunities for Growth
    • Valuable experience and opportunities for advancement within our agency, enabling you to grow professionally and personally.

Requirements

  • Sales Experience
    • Previous sales experience, preferably in outside sales, inside sales, retail sales, or telemarketing, is highly desirable.
  • Excellent Interpersonal Skills
    • Exceptional communication, interpersonal, and organizational skills to effectively interact with customers, colleagues, and management.
  • Technical Skills
    • Proficiency in computer applications, particularly Windows, and ability to learn new software and systems quickly.
  • License Requirements
    • Property and Casualty license (currently held) and Life and Health license (able to obtain) are mandatory for this role.
  • Education
    • An Associate's degree or higher is preferred, but not required.

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