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Busser - Good Luck Lounge

2 months ago

Sacramento, California, United States House of Blues Full time
About the Role

We are seeking a highly motivated and detail-oriented Busser to join our team at the Good Luck Lounge. As a Busser, you will play a critical role in ensuring the cleanliness and organization of our venue, providing exceptional customer service, and supporting our events team.

Key Responsibilities
  • Respond to guest inquiries and requests in a courteous and polite manner
  • Maintain line of sight/atmosphere control by circulating through work area throughout shift
  • Keep floor neat, clean and free of food, trash and other obstacles throughout shift
  • Clean all spills immediately, use floor signs to caution guests and staff
  • Put all trash and recyclable products in proper receptacles
  • Clean and stock line to par throughout shift
  • Follow housekeeping standards per policy
  • Operate trash compactor per procedures policy
  • Ensure that trash cans/slim jims are clean, free of odor and lined
  • Keep all dust pans clean and free of stuck on debris/odor
  • Separate glass, cardboard and plastics per local codes
  • Pre-roll and store table paper, per venue specifications
  • Keep current on all standard operating procedures
  • Turn all lost and found items into MOD
  • Attend pre-shift meeting conducted by MOD prior to start of each shift
  • Assist Other Employees as needed
  • Clean and dust all areas of venue
  • Sweep and mop floors
  • Clean and maintains restrooms
  • Refill toilet paper, paper towel, sanitary napkin and soap dispense
  • Clean and polish hardware such as doors, woodwork, door handles, push plates, kick plates, metal handrails, cigarette urns and drinking fountains
  • Vacuum and spot clean rugs
  • Replace burned out light bulbs or report same to supervisor
  • Maintain service rooms and storage areas in a clean orderly manner
  • Maintain adequate supply of cleaning equipment, materials and supplies
  • Use cleaning tools such as mops, brooms, squeegees, cleaning cloths, sponges, pails, brushes, vacuum cleaners, etc.
  • Remove wastepaper baskets and containers, and empties same into trash containers and cleans area after trash has been picked up
  • Report all repairs required and safety and fire hazards to supervisor
  • Observe safety standards and practices
  • Additional general cleaning of venue
  • Perform related duties as required or assigned within job classification
Requirements
  • Responsible Alcohol Awareness Training Certification or Equivalent
  • Three or more years in cleaning services or related type work
  • Ability to read, write and follow written instruction
  • Detail-oriented and team player with a positive "can-do" attitude
  • Early Morning & Day time availability
  • Sense of Urgency
  • Time Management
  • Kitchen sanitation standards
  • Critical thinking and decision making
  • High School diploma
  • Tolerance of all cultures, music and art forms
Preferred Qualifications
  • High volume kitchen operations
  • Food Service as either an Expeditor or Server in a high-volume environment
  • Exceptional communication skills
About Us

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.

We are an equal opportunity employer and welcome applications from people of all backgrounds. We are committed to creating a workplace that is free from discrimination, harassment, and bullying. We are proud to be a Great Place to Work organization and one of People Magazine's "50 Companies that Care".

We offer a competitive salary and benefits package, including health insurance, 401(k) matching, and paid time off. We also offer opportunities for professional development and career advancement.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.