Front Desk Representative
5 days ago
Job Summary
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Manteo Hotel. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling guest inquiries and concerns, and ensuring a seamless check-in and check-out experience.
Key Responsibilities
- Welcoming guests and checking them in and out of the hotel
- Handling guest inquiries and resolving issues in a timely and professional manner
- Managing guest accounts and processing payments
- Providing information and recommendations to guests on hotel amenities and services
- Collaborating with other hotel departments to ensure guest satisfaction
Requirements
- High school diploma or equivalent required
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
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