Experienced Dispatcher

5 days ago

Noblesville, United States Summers Plumbing Heating & Cooling - Noblesville Full time
Job Overview

At Summers Plumbing Heating & Cooling - Noblesville, we are seeking a highly motivated and experienced Dispatcher to join our team.

Key Responsibilities:

  • Assist in taking overspill client calls from the call center and work closely with the call center to schedule and assign calls to technicians.
  • Dispatch calls to appropriate technicians based on their skillsets and the location of the call.
  • Enter close-out information from technicians for proper reporting and accounting.
  • Communicate with customers for scheduling calls and confirming appointments.
  • File invoices and install folders as needed.

Requirements:

  • Be attentive to detail and have excellent interpersonal communication skills.
  • Take responsibility for work and solve problems quickly and creatively.
  • Collaborate with the team on a regular basis and assist in decision making.
  • Maintain regular attendance and be professional in appearance.
  • Have a positive and team-oriented attitude and abide by all company policies and procedures.

Availability:

The ideal candidate must be available to work any shift from 7am to 6pm.

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