Campus Retail Team Lead

2 days ago


Westminster, Maryland, United States Follett Full time
Job Title: Campus Retail Team Lead

Follett is seeking a highly motivated and experienced Campus Retail Team Lead to join our team. As a key member of our campus retail operations, you will be responsible for driving sales growth, delivering exceptional customer service, and leading a team of retail professionals.

Key Responsibilities:
  • Drive sales growth through effective store operations, sales promotions, and customer engagement.
  • Lead a team of retail professionals, providing coaching, training, and development opportunities to ensure excellent customer service and sales performance.
  • Manage store operations, including inventory control, visual merchandising, and cash handling procedures.
  • Partner with campus stakeholders to facilitate events, communicate store activities, and build strong relationships.
  • Ensure compliance with company policies, procedures, and standards.
Requirements:
  • Associate's degree or equivalent.
  • 0-5 years of relevant experience in retail or a related field.
  • Strong organizational, time management, and problem-solving skills.
  • Excellent customer service, communication, and presentation skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic computer skills and proficiency in Microsoft Office.
What We Offer:
  • Competitive hourly rate.
  • Opportunities for career growth and professional development.
  • Flexible scheduling and a dynamic work environment.
  • Access to comprehensive training programs and resources.
  • A supportive team environment and opportunities for collaboration and feedback.

Follett is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.



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