Parking Enforcement Representative

1 week ago

Stanton, California, United States SP+ Full time

Overview

SP+, a Metropolis company, is an artificial intelligence leader in real-world mobility solutions. We utilize computer vision to deliver seamless checkout-free parking experiences. No fumbling with tickets, machines, apps, or credit cards needed – simply drive in and out.

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Our mission is to revolutionize parking and make it a hassle-free experience for all.

As a key member of our team, you will play a crucial role in ensuring that our parking facilities run smoothly and efficiently. Your primary responsibilities will include:

  • Providing top-notch customer service by answering questions regarding directions, events, building locations, and parking policies.
  • Issuing citations and warnings for non-compliance with computerized handheld devices or manual tickets. Impounding, booting, or relocating vehicles as directed.
  • Maintaining a high level of professionalism and exercising sound independent judgment in dealing with people.
  • Assisting maintenance staff with duties related to parking equipment and facility upkeep, including inspecting and assessing lots for maintenance issues, painting, cleaning, and repairing parking meters and pay-and-display machines, installing signs, sign posts, and meter posts.
  • Collecting and securing monies received through parking meters, multi-space machines, pay-on-foot technology, and other means of collecting parking revenues and fees.
  • Supporting event staff with activities related to parking for events, such as setting up, traffic control, receiving payment for parking, and lot usage control.
  • Collaborating with office staff during peak seasons to provide data entry, mailings, and frontline customer service.
  • Other related duties as assigned.

Please note that Enforcement Officers are not sworn police officers and have no arresting authority.

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