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District Manager

2 months ago

New Kensington, Pennsylvania, United States Delight Restaurant Group Full time

Job Summary:

The District Manager is a key leadership role within the Delight Restaurant Group, responsible for overseeing the daily operations of multiple restaurants. This position requires a strong leader who can drive sales growth, improve customer satisfaction, and maintain a positive work environment.

Key Responsibilities:

  • Manage daily restaurant operations to achieve sales, profit, and customer satisfaction goals.
  • Develop and implement strategies to improve restaurant performance, including sales growth, customer satisfaction, and employee engagement.
  • Lead and develop a team of restaurant managers to ensure effective execution of restaurant operations.
  • Monitor and control labor costs, food costs, and other expenses to maintain profitability.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Conduct regular restaurant visits to assess performance and provide coaching and feedback to restaurant managers.
  • Develop and implement local marketing plans to drive sales growth and customer engagement.
  • Collaborate with other departments, such as HR and training, to ensure effective execution of company initiatives.

Requirements:

  • 5+ years of restaurant operations experience, preferably in a multi-unit restaurant environment.
  • Proven track record of driving sales growth, improving customer satisfaction, and maintaining a positive work environment.
  • Strong leadership and management skills, with the ability to develop and lead a team of restaurant managers.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with restaurant managers, employees, and customers.
  • Ability to analyze data and make informed business decisions.
  • Knowledge of restaurant operations, including sales growth, customer satisfaction, and employee engagement.

Preferred Qualifications:

  • College degree in a related field, such as business or hospitality.
  • Food safety certification.
  • Experience with restaurant management software and systems.

Working Conditions:

  • Must be able to stand for long periods of time without a break.
  • Must be able to work in hot and cold environments.
  • Must be able to walk, bend, and kneel.
  • Must be able to reach and grab.
  • Must be able to work in a loud environment.
  • Must be able to see and hear.
  • Must be able to wear a headset to take orders.
  • Must be able to talk.
  • Must be able to smell and taste.
  • Must be able to lift up to 30 pounds.