Cremation Support Specialist
3 weeks ago
**Job Summary:**
Rose Hills is seeking a dedicated Mortuary Office Specialist to provide top-notch customer service, manage phone calls, and handle administrative tasks with accuracy. This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
**Key Responsibilities:
- Take first calls from emotionally distraught customers, using empathy and professionalism.
- Dispatch removal teams, ensuring timely completion of Death Certificates according to state, federal, and company regulations.
- Perform various clerical duties, including scanning documentation into HMIS case documents.
**Requirements:
- 3 years' experience in a business environment (mortuary or cemetery knowledge preferred).
- High School Diploma or GED.
- Strong communication and problem-solving skills.
- Able to operate Microsoft Outlook and navigate through HMIS.
- Bilingual a plus.
**Compensation and Benefits:**
$20.00-$24.50 per hour, depending on skills, experience, and location. Rose Hills offers a comprehensive benefits package, including medical, dental, vision insurance, Flexible Spending Accounts, Health Savings Account, Sick Leave, Short-Term Disability, and more.
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