Part Time Banking Professional

5 days ago


Rochester, Michigan, United States PNC Financial Services Group Full time
Job Overview
PNC Financial Services Group is seeking a Part Time Teller to join our team. As a key member of our retail branch organization, you will provide exceptional customer service and deliver a unique banking experience that improves customers' financial wellbeing.

About the Role
In this role, you will be responsible for processing high-volume customer transactions, educating customers on new technology, and developing banking product referral opportunities through strong customer relationship skills. This position will be based in Rochester Hills, MI at the Walton/Old Perch retail banking branch.

Main Responsibilities
• Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Process a variety of customer interactions, including customer inquiries and concerns.
• Educate customers on alternatives available for their financial interactions and identify banking opportunities during the customer interaction.
• Identify opportunities through meaningful conversations with customers and refer as appropriate to branch staff or PNC ecosystem partners.
• Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Ensure teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Qualifications
No degree required. Prior experience not necessary. A comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.

Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

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