Inventory Management Specialist

6 days ago


Conroe, Texas, United States OneWater Full time
Job Title: Inventory Management Specialist

Description:
The Parts Manager is responsible for the overall performance of the parts & accessory department at their OneWater store. This position plays a crucial role in delighting internal and external customers, achieving or exceeding volume, inventory, and profit goals through effective management of the parts & accessories department.

Duties & Responsibilities:
  • Maintains a neat and orderly parts department with accessories and supplies neatly merchandised to present a professional appearance and increase sales.
  • Executes successful parts, boating accessories, warranty, and return processes and effectively trains parts assistants.
  • Establishes and maintains parts and accessory order process that achieves department goals for margins, fulfillment rates to the service team, and inventory turns.
  • Ensures accuracy of inventory, controls shrinkage, and obsolescence.
  • Binds and maintains positive customer and manufacturer relationships to strengthen customer loyalty, reduce order times, and enhance dealer reputation.
  • Resolves customer complaints or concerns in a timely manner and always looks for ways to better serve our customers.
  • Maintains a clean, safe, and environmentally friendly parts operation.
  • Ensures that the parts team effectively communicates with customers & service team on a timely basis, keeping them proactively informed of the status of their order.
  • Supports General Manager in the execution of successful boat shows, store, and off-site sales/customer events, including off-site accessory sales as appropriate.

Requirements & Qualifications:
  • Leads a positive and ethical work environment that attracts, motivates, and contributes to retaining high-performing team members.
  • Has a continuous learning mindset, develops, and maintains a high-level of parts knowledge.
  • Analyzes operations and finds ways to increase efficiency and profitability of the parts department.
  • Promotes teamwork and supports other team members, departments, and locations to ensure the customer has a seamless experience through the sale, financing, delivery, and subsequent servicing of the boat.
  • Customer satisfaction, both internal and external.
  • Achieves or exceeds revenue and profit goals.
  • Estimated Salary: $60,000 - $80,000 per year, based on location and experience.


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