Hospitality Host/Hostess

1 day ago

Chantilly, Virginia, United States Lazy Dog Restaurants LLC Full time
About the Role

We are seeking a highly motivated and enthusiastic Host/Hostess to join our team at Lazy Dog Restaurants LLC. As a Host/Hostess, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their dining experience.

Key Responsibilities
  • Guest Greeting and Seating: Greet guests upon arrival, seat them at their table, and ensure they have everything they need to feel comfortable and welcome.
  • Wait Time Management: Notify guests of wait times, enter their name into the computer seating system, and issue a pager to keep them informed.
  • Phone and Reservation Management: Answer phone calls and respond to questions about the menu, reservations, and the restaurant.
  • Conflict Resolution: Address difficult situations and guest complaints in a professional and courteous manner, involving management as needed.
Requirements
  • Education: High School diploma or equivalent preferred.
  • Licenses and Certifications: Food Handlers Card (California, Florida, Georgia, Illinois, Nevada, Texas, Virginia).
What We Offer
  • Flexible Scheduling: We offer flexible scheduling to accommodate your needs.
  • Team Member Discounts: Enjoy discounts on food and merchandise.
  • Benefits Package: Eligibility for medical, dental, vision, and 401(k) plans.
  • Supplemental Benefits: Discounts on theme park tickets, pet insurance, and more.
Why Join Us?

At Lazy Dog Restaurants LLC, we value our team members and offer a culture of caring, great benefits, and continuous growth opportunities. If you're a motivated and enthusiastic individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

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