Customer Service Liaison

7 days ago


Camp Lejeune, United States Liberty Military Housing Full time

At Liberty Military Housing, we take pride in providing exceptional customer service to our residents. As a Customer Service Representative, you will be the face of our company, ensuring that our residents feel valued and supported throughout their living experience.

About Us

We are a leading provider of military housing solutions, dedicated to delivering high-quality services and support to our residents. Our team is passionate about creating a welcoming and inclusive community, where everyone feels at home.

Job Description

This role requires a strong communication skills, with the ability to interact effectively with residents, vendors, and management. You will be responsible for:

  • Providing exceptional customer service, responding to resident inquiries and concerns in a timely and professional manner.
  • Assisting with lease administration, including preparing lease documents and managing resident paperwork.
  • Coordinating with maintenance staff to ensure prompt resolution of resident requests and issues.
  • Participating in outreach marketing activities to promote our community and attract new residents.
  • Performing administrative tasks, such as data entry and record-keeping.
Requirements

To succeed in this role, you will need:

  • A minimum of 6 months' experience in residential property management or customer service.
  • Proficiency in personal computer skills, including Microsoft Office and other software applications.
  • Effective communication and interpersonal skills, with the ability to work collaboratively with others.
  • A positive and professional demeanor, with a commitment to delivering exceptional customer service.
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive hourly rate, ranging from $16.00 to $21.00.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for career development and advancement.
  • A supportive and inclusive work environment.


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