Customer Service Representative
1 week ago
About the Role:
As a Customer Service Representative, you will be the primary point of contact for our clients, responding to inquiries and requests in a timely and professional manner. You will be required to have excellent communication skills, both verbal and written, and be able to effectively resolve customer complaints and concerns.
Key Responsibilities:
- Provide exceptional customer service and support to clients via phone, email, and chat
- Respond to client inquiries and requests in a timely and professional manner
- Resolve customer complaints and concerns in a fair and efficient manner
- Collaborate with internal teams to resolve complex customer issues
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet productivity standards
Benefits:
- Competitive salary: $19.50/hour
- Comprehensive benefits package including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Opportunity for career advancement and professional growth
Location:
This is a hybrid position located in Virginia Beach, VA. Remote work options available.
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