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Animal Care Operations Supervisor
2 months ago
Compensation: $40.47 Hourly
Note: The standard starting salary for this role is at the lower end of the stated pay range. A higher salary may be considered based on the qualifications and experience of the selected candidate, as well as the City's step placement policy.
Application Process: Completion of supplemental questions is mandatory. Applicants must ensure their responses directly address the questions posed. Responses should be substantiated by the work history and information provided in the application/resume. Applications may not be reviewed if the supplemental questions are not adequately answered.
Safety Classification: This position is categorized as safety-sensitive in accordance with relevant legislation, meaning employees may face disciplinary action, including termination, for testing positive for marijuana components or metabolites, even with a medical marijuana license.
DEPARTMENT OVERVIEW
This role is situated within the Shelter Program of the Animal Welfare Division under the Development Services Department. The primary responsibility is to oversee and coordinate the efforts of Animal Welfare Representatives who assist the public with lost pet inquiries, adoptions, and the intake of stray and surrendered animals.
POSITION SUMMARY
The Animal Welfare Supervisor operates within the Animal Welfare Division of the Development Services Department and reports to a direct supervisor. This role entails supervising and coordinating the tasks of staff engaged in animal care, welfare, control, facility upkeep, and customer service. Prior knowledge of relevant ordinances, laws, and regulations governing animal operations is essential for fulfilling the responsibilities of this position. Key responsibilities include:
- Managing daily operations related to animal care and control, including adoptions, lost and found services, and educational outreach.
- Executing supervisory and administrative duties.
- Training and providing technical guidance to staff through verbal explanations and practical demonstrations of departmental policies and procedures.
- Evaluating operational effectiveness and suggesting improvements.
- Organizing and assigning tasks to subordinate staff.
- Ensuring compliance with laws, policies, and procedures.
- Engaging with citizens, city personnel, law enforcement, and external agencies to exchange information and resolve issues.
Performance is assessed based on technical judgment and overall effectiveness in adhering to governing laws and policies.
VETERANS PREFERENCE
Honorably discharged veterans of the United States Armed Forces, National Guard, and Reserve Forces who meet the qualifications for this position will receive preference. To qualify, veterans must submit verification of honorable discharge prior to the vacancy announcement's closing date.
QUALIFICATIONS
- Familiarity with the operations and services of animal shelters and control programs.
- Proficiency in standard computer applications.
- Understanding of federal, state, and local regulations regarding animal care and control.
- Ability to demonstrate work and safety procedures.
- Experience in supervising and coordinating staff activities.
- Competence in conducting investigations related to animal welfare.
- Experience in handling animals and recognizing their needs.
- Record-keeping and report preparation skills.
- Effective verbal and written communication skills.
- Ability to interpret and apply relevant laws and regulations.
- Capability to train staff through explanations and demonstrations.
- Willingness to assist in animal euthanasia when necessary.
- Possession of a valid driver’s license.
PREFERRED QUALIFICATIONS
- Strong customer service background.
COMPETENCIES
- Execution and Results: Sets clear goals and maintains high performance standards; demonstrates initiative and commitment to quality work.
- Judgment: Plans and executes functions efficiently; identifies risks and implements mitigation strategies.
- Teamwork: Values diverse perspectives; collaborates effectively to achieve objectives.
- Customer Focus: Committed to public service; meets customer needs promptly and effectively.
- Strategic Thinking: Envisions future goals; develops actionable plans for achievement.
- Influence: Persuades and builds consensus; collaborates to achieve common goals.
- Continuous Improvement: Identifies opportunities for enhancement; applies quality improvement principles.
- Agility: Adapts to change; embraces new ideas and approaches.
- Talent Development: Provides resources and support for staff development.
- Inclusive Leadership: Fosters a diverse and inclusive workplace; values individual differences.
WORKING CONDITIONS
- Occasional exposure to various weather conditions.
- Risk of animal bites and injuries.
- Work near moving vehicles and machinery.
- Exposure to loud noises and allergens.
- Possibility of infections from animals.
- Local travel may be required.
PHYSICAL REQUIREMENTS
- Ability to lift and handle animals weighing up to 75 lbs.
- Stamina for physical exertion throughout the workday.
- Flexibility for tasks involving loading and unloading animals.
- Coordination and balance for handling large animals.
- Manual dexterity for record-keeping and animal handling.
- Visual acuity for identifying animals and reading tags.
- Effective communication skills in a noisy environment.
OTHER DETAILS
Applicants may upload a maximum of two attachments. All city employees are required to receive pay electronically. Background checks and drug testing will be conducted upon a conditional offer of employment.
