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House Security Officer
2 months ago
We are seeking a highly skilled and experienced Security Officer to join our team at The Biltmore Company. As a Security Officer, you will be responsible for ensuring the safety and security of our guests, employees, assets, and property.
Key Responsibilities- Provide security and emergency response services for assigned locations
- Support staff, guests, and vendors
- Assist with access control for the collection, secured sites, and other property and assets
- Perform patrols of assigned areas as required
- Respond to emergencies and threats such as severe weather changes, fire hazards, etc.
- Provide world-class internal and external service for guests, staff, and vendors
- High school diploma required; related training or certifications helpful
- At least one year of similar experience in guest services support, safety, security, or a related field preferred
- Demonstrated commitment to delivering world-class internal and external guest service
- Excellent interpersonal and communication skills (written and verbal)
- Ability to properly evaluate situations and exercise good judgment
- Must be proactive and take initiative where appropriate
- Works effectively both independently and as part of a dynamic guest service team
- Must be able to work inside and outside in all types of weather with fluctuations in temperature and conditions
- Must be able to stand/walk for extended periods of time
- Must be able to physically assist guests and employees as needed
- Must be able to lift up to 50 pounds occasionally; must be capable of lifting/pulling/pushing up to 100 pounds with assistance if needed
- The officer must be thoroughly familiar with Biltmore and grounds, including adjacent areas, and access/key control procedures
- Accurately documents events which impact upon the security and safety
- Perform patrols of assigned areas as required
- Respond appropriately to other threats such as severe weather changes, fire hazards, etc.
- Provides world-class internal and external service for guests, staff, and vendors
