Lead Sales Associate

3 weeks ago


Morgan City, Louisiana, United States Dollar General Full time
Job Summary:

As a Lead Sales Associate - Part-Time at Dollar General, you will be responsible for providing exceptional customer service, leading a team of sales associates, and ensuring a positive shopping experience for our customers.

Key Responsibilities:

Unload trucks according to the prescribed process for the store.
Follow company work processes to receive, open and unpack cartons and totes.
Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
Restock returned and recovered merchandise.
Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
Assist in plan-o-gram implementation and maintenance.
Assist customers by locating merchandise.
Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
Greet customers as they enter the store.
Maintain register countertops and bags; implement register countertop plan-o-grams.
Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
Collect payment from customer and make change.
Clean front end of store and help set up sidewalk displays.
Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
Provide superior customer service leadership.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
Open and/or close the store under specific direction of the Area Manager.

Requirements:

High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions.
Knowledge of cash, facility and safety control policies and practices.
Effective interpersonal and oral & written communication skills.
Understanding of safety policies and practices.
Ability to read and follow plan-o-gram and merchandise presentation guidance.

Working Conditions:

Frequent walking and standing
Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
Occasional climbing (using step ladder) up to heights of six feet
Fast-paced environment; moderate noise level
Occasional exposure to outside weather conditions

Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.


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