Asset Management Specialist

5 days ago

Quantico, Virginia, United States BuddoBot Full time
Job Title: Asset Management Specialist

BuddoBot is seeking a highly skilled Asset Management Specialist to join our team. As an Asset Management Specialist, you will be responsible for managing and maintaining our enterprise network equipment, ensuring that all assets are properly tracked and maintained.

Key Responsibilities:
  • Assist in the asset management of all enterprise network-managed equipment.
  • Coordinate and track asset repair, and report all issues with current maintenance support.
  • Maintain and update an inventory of network support managed equipment to include documenting equipment make, model, serial number, location, purchase date, purchase contract details, maintenance support termination date, and maintenance support contract details.
  • Assist with or initiate Return Merchandise Authorization (RMA) requests for the replacement of warrantied network equipment.
  • Track the status of RMA requests to ensure either the delivery of broken equipment to the manufacturer or the delivery of replacement equipment to the affected site.
  • Assist with the physical audit checks of network support assets, ensuring all changes are updated in the appropriate tracking systems, i.e., Microsoft (MS) Excel or Remedy Change Management Database (CMDB).
  • Assist in compiling and maintaining a data sheet of all manufacturers to identify warranties and services that are close to expiration.
  • Provide logistic support by managing, ordering, shipping, tracking, and reconciling equipment; regularly log into devices through the use of Terminal Access Controller Access Control System (TACACS) and record information on Enterprise Remedy Information Technology Service Management (ITSM) Suite as required by the Customer.
  • Work Remedy trouble tickets as assigned.
  • Provide administrative support (technical writing, documentation, diagram support) to the team.
Requirements:
  • DoD 8570 compliance at IAT Level II (CCNA Security, CySA+, GICSP, GSEC, Security+CE, SSCP)
  • 3+ years of relative IT experience
  • Experience with MS Office Suite (Excel, PowerPoint, Word)
  • Experience with Remedy Trouble Ticketing system (preferred)
Work Environment:

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Contractor site with 0-10% travel possible. Possible off-hours work to support releases and outages. Occasional movement of small articles up to 10lbs. Must be able to remain in a stationary position 50% of the time. Continually operates a computer and other office productivity machinery. Occasionally required to move self in different positions to accomplish tasks in various environments including tight and confined spaces. Continually required to communicate information and ideas so others will understand. Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.

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