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Fulfillment Operations Specialist

2 months ago

Horicon, Wisconsin, United States Quad Full time
Job Summary

We are seeking a highly skilled and detail-oriented Fulfillment Specialist to join our team at Quad in Hartford, WI. As a key member of our operations team, you will be responsible for accurately fulfilling customer orders, receiving shipments, and processing shipments of completed products to the appropriate locations.

Key Responsibilities
  • Accurately select, pack, seal, produce labels, and affix shipping labels for customer products according to work instructions.
  • Monitor and maintain inventory (product & supplies) and inform internal contacts when product levels are low.
  • Collaborate with internal departments to ensure proper packaging and labeling requirements are met.
  • Measure and communicate product quality to business and internal production partners.
  • Process outgoing shipments, including facilitating return processes with Customer Service, preparing shipping documents, recording required shipping information, and tracking discrepancies.
  • Actively participate and follow all safety regulations, policies, and initiatives, including performing daily maintenance inspections and reporting issues to the appropriate leader.
  • Work independently to identify and resolve problems with minimal assistance.
  • Complete work according to priorities and on time.
  • Maintain a clean and organized work area and plant floor.
Requirements
  • Certified to drive a forklift and operate other Powered Equipment (i.e. Big Joe).
  • Ability to follow verbal and written instructions.
  • Ability to understand and use SmartTools (Quad's Computer programs) efficiently.
  • Work effectively with co-workers and all other internal/external contacts.
  • Understand and use basic math skills, read a ruler, and understand measurements in both fractions and decimals.
  • Proficient understanding of basic computer skills, including Microsoft Outlook and Excel.
  • Ability to use a pallet jack or mechanical pallet jack.
  • The ability to use scissors and tape gun.
  • Demonstrated ability to establish and achieve strategic goals.
  • Ability to lift 10-28 lbs. regularly and occasionally up to 40 lbs.
What We Offer

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations, and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis, including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

Drug-Free Workplace