Code Level Product Expert
5 days ago
A leading software development company, Accusoft, is seeking a skilled Code Level Product Expert to join its collaborative team. In this role, you will be responsible for providing code-level product support and expertise to clients. This position comes with a competitive salary based on experience and market standards, along with a comprehensive benefits package. Your contributions will play a crucial role in ensuring seamless client experiences and driving business growth.
About the Role
You will report to the Software Support Manager and be primarily responsible for code level product support of our JavaScript web components, .NET SDKs, and RESTful APIs offered by Accusoft Corporation. You will debug customer integrations of Accusoft products, write sample code for Accusoft products, interact with Accusoft clients via chatting services, contribute to department resources, knowledge base, and codebase, and participate in product group development tasks.
Key Requirements and Qualifications
- Bachelor of Science in Computer Science/Computer Engineering degree or other technical field.
- 1-2 years of real industry experience in a software development role that involved working with external clients; or equivalent combination of education and experience.
- Minimum of 2 years' experience in JavaScript
- Minimum of 2 years' experience using the Visual Studio Environment
- Knowledge of ASP.NET and related technologies
- Demonstrated detailed problem-solving ability
- Knowledge of the Unix OS
- Proven ability to work closely with other Engineers in a team, using cybersecurity frameworks such as NIST 800-53, 800-171, and/or ISO 27001.
Benefits
- Competitive salary based on experience and market
- Generous benefits, 401k match, and PTO
- Fully paid medical premium option for employee-only coverage
- Focus on work-life balance
- Tuition & Continuous Education Reimbursement program
- Paid Parental Leave
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