Stylist at Stile

The Stile Stylist is a motivated and engaged individual responsible for maintaining and growing a customer base, meeting personal and location sales plans, and creating an exceptional in-store experience.

Key Responsibilities:

• Meet or exceed personal sales plans monthly.
• Develop a clientele and contact customers daily through personalized outreach.
• Create an exceptional in-store experience by greeting customers, informing them of current sales/promotions, and assisting them as needed.
• Direct customers to racks and counters, suggesting different styles of potential interest and incorporating latest trends/current promotions based on the customer's individual style.
• Provide product knowledge to enhance customer engagement and maximize sales.
• Help customers make selections by building customer confidence and offering suggestions and opinions.
• Build and cultivate effective relationships with customers.
• Accurately perform register sales transactions in a timely manner while following procedures.
• Document sales by creating or updating customer profile records.
• Commit to delivering an optimistic, high-energy, and team-oriented store atmosphere.
• Provide team support by helping to complete tasks, sharing knowledge, or assisting in customer interactions.

Operations:

• Fully understand and implement Stile's policies and procedures.
• Proactively resolve customer concerns in a manner consistent with Stile's policies, keeping customer satisfaction in mind.
• Ensure that all online and over-the-phone orders are fulfilled, properly packaged, and shipped in a timely manner.
• Maintain the accuracy of receipt issues and re-complete sales to keep the inventory correct when necessary.
• Understand that clients are the number one priority, but make time to maintain a clean, organized, and neat sales floor/fitting room(s) to ensure the store environment is presentable for customers.
• Ensure that all daily tasks have been fulfilled and accounted for.
• Maintain the integrity of inventory by effectively and efficiently handling all merchandise.
• Integrate new inventory into current store displays, keeping color stories consistent and racks/tables/shelves looking visually pleasing.
• Show competence and confidence in their day-to-day duties.

Scheduling:

• Must be available to work retail hours including weekends, store events, and holiday weekends.
• Maintain a high level of punctuality and reliability at all times.

Qualifications:

• Full-Time: 1+ years retail experience required.
• Part-Time: Experience is not required, but preferred.
• Exceptional communication skills.
• Sufficient fashion credibility to sell merchandise to customers.
• Strong collaborative skills and ability to work well within a team.
• Ability to handle multiple tasks.
• Proficiency with technology and ability/comfort level to operate a point of sale system.
• Schedule flexibility to accommodate the hours of a retail store.

We are looking for an individual who is personable, team-oriented, and punctual to join our team at Stile Newtown Square.