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Supply Chain Operations Leader
2 months ago
Position at Wilsonart
Wilsonart Engineered Surfaces stands as a premier manufacturing and distribution entity committed to crafting innovative, high-performance surfaces that resonate with customers, supported by unparalleled service delivered by dedicated professionals globally.
Headquartered in Austin, Texas, our organization specializes in the production and distribution of High Pressure Laminate, Quartz, Solid Surface, Coordinated TFL and Edgebanding, along with various engineered surface solutions tailored for furniture, office, and retail environments, countertops, worktops, and more.
For over six decades, Wilsonart has upheld its founders' commitment to providing industry-leading products and exceptional service. Our operations span more than 90 countries, encompassing brands such as Wilsonart, Resopal, Polyrey, Arborite, Laminart, Ralph Wilson, and Durcon. Currently, we manufacture in multiple locations across the United States, Canada, the United Kingdom, France, Germany, China, and Thailand. Today, Wilsonart continues to produce and distribute high-pressure laminates and other engineered surfacing materials utilized in various applications.
JOB SUMMARY
The Supply Chain Operations Leader is responsible for overseeing all facets of inventory management, warehouse operations, and logistics coordination to guarantee the efficient and secure handling of products, ensuring timely delivery to clients. This role encompasses managing inventory levels, supervising staff, upholding safety protocols, negotiating freight costs, and coordinating customer service functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assess and maintain optimal inventory levels for all products utilizing automated inventory management systems.
- Supervise and lead personnel effectively.
- Oversee and enhance customer service and operational performance metrics.
- Manage the warehouse safety program, ensuring compliance with safety inspections and audits, and that all employees complete required safety training.
- Provide training to staff as necessary.
- Negotiate freight rates with common carriers.
- Oversee basic human resource functions.
- Manage customer order entry, billing, and accounts receivable processes.
- Plan and allocate work assignments efficiently.
- Coordinate the scheduling of customer orders through established routes and company delivery vehicles.
- Address customer needs promptly.
- Perform additional tasks as required.
- Maintain accurate and current customer pricing records within the INFOR system.
- Familiarity with DOT and OSHA regulations, safety standards relevant to the work environment, and other applicable rules governing work practices.
- Understanding of inventory systems and the products managed.
- Knowledge of warehousing and transportation operations.
- Strong communication skills in both oral and written forms.
EDUCATION:
- Bachelor's degree required or an equivalent combination of education and experience; one year of experience may substitute for one year of education.
- A minimum of 4 years in a relevant field.
Wilsonart is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.