Retail Team Lead

3 weeks ago


Atlanta, Georgia, United States Office Depot Full time
Job Description

At Office Depot Inc., we are seeking a highly motivated and customer-focused Service Advisor - Key Carrier to join our team. As a Service Advisor - Key Carrier, you will play a critical role in providing exceptional customer service and driving sales growth in our stores.

Key Responsibilities:
  • Customer Service: Provide top-notch customer service to our clients, ensuring their needs are met and exceeded.
  • Sales and Service: Utilize your sales and service skills to drive sales growth and increase customer satisfaction.
  • Print Services: Operate and assist associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
  • External Key Carrier: Perform opening and closing responsibilities, ensuring the safety and security of the building and associates during the absence of the management team.
  • Leadership: Support management while acting as an LOD and assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits.
Requirements:
  • Education: High School diploma or equivalent education preferred.
  • Experience: Minimum 1-3 years of experience in a related field.
  • Sales and Customer Service: Sales and/or customer service experience preferred.
  • Technical Skills: Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
About Us:

The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence. We empower every business, professional, and consumer to achieve more every day.



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