Service Leader

7 days ago


Baytown, Texas, United States TravelCenters of America Full time

At TravelCenters of America, we're dedicated to providing exceptional service to our customers. As a Service Leader, you'll be the face of our company, ensuring that every traveler feels welcome and valued.

Job Overview

We offer a convenient, one-stop shopping experience to our customers, carrying a wide selection of name-brand products and stocked with Grab 'N Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts.

Responsibilities
  • Work in a fun, trusting environment focused on great customer service
  • Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
  • Process transactions of customers on a point-of-sale (POS) register; maintain a clean, well-stocked food and beverage area
  • Order, receive, and unload product; Stock, organize, and rotate merchandise on planograms
  • Perform cycle counts ensuring inventory accuracy
  • Perform end of day reporting i.e. register audits and safe counts
  • Assist with creating and managing the team's schedule
  • Trains lower-level cashiers on job duties and responsibilities
  • Prioritize your work according to the store and management needs
  • Know and follow safety guidelines and report potentially unsafe situations caused by team members and customers
  • Establish strong communication and rapport with leaders and co-workers
  • Perform other job-related duties as assigned
Requirements
  • A dedicated individual who works well with others and is excited to be part of our team
  • 4+ years of cashier experience preferred
  • Computer/POS knowledge required
  • Cash handling skills required
  • Register audits and safe counting experience preferred
  • Merchandising/stocking experience required
  • Good verbal communication skills
  • Ability to work flexible hours including nights, weekends and some holidays


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