Water/Sewer SCADA Management and IT Systems Administrator

18 hours ago


Grand Rapids, Michigan, United States City of Grand Rapids Full time
Job Summary

The City of Grand Rapids seeks a highly skilled IT Manager for Water and Sewer Systems to oversee the planning, organization, and administration of the City's Water/Sewer SCADA management and related systems. This is an advanced professional and administrative role that requires strong technical expertise and leadership skills.

Key Responsibilities

Plan, organize, coordinate, and administer the life cycle management, development, and implementation of Water/Sewer Supervisory Control and Data Acquisition (SCADA) network and related programs.
Administer program quality control procedures, maintain and update policies and procedures as they relate to SCADA, review technical problems and procedure changes, administer acceptance testing of new programs, complete documentation for and log project work and new programs into production.
Maintain and refine complex Information Technology (IT) and Operational Technology (OT) systems and programs for users, analyze requests and determine needs, develop and/or update specifications, define procedures as well as data inputs and outputs, document and implement systems, and produce requested complex reports.
Review new equipment and software offerings and recommend for purchase, prepare statistical analyses and reports, and serve as a general program maintenance troubleshooter.
Manage training program for users in systems use and enhancements, supervise the daily activity of water/sewer information technology staff, and manage support contracts for SCADA network including integrators, Chief Information Security Officer (CISO), and hardware support.
Undertake long and short-range planning and needs assessment for the improvement of the management information and related systems, consult with user departments to assess long term equipment and software needs, develop hardware and software capital management plans and recommendations.
Monitor and implement recommendations from national cybersecurity programs including CISA and the EPA pertaining to the water industry, participate in technical and administrative studies and reviews reports of program needs and accomplishments, maintain records and prepare reports on a variety of subjects, and provide technical systems analysis and development assistance for departments, users, and staff as required.
Serves on various committees and management teams as assigned, reviews periodicals, technical developments and other materials to keep abreast of developments in the field of technology and SCADA management and related fields, and performs other related duties as assigned.

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