Holiday Store Lead Part Time
6 days ago
Customer Service Lead Job Description
We are seeking a highly motivated and experienced Customer Service Lead to join our Burlington team. As a Customer Service Lead, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service at all times.
Key Responsibilities:
- Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
- Work a flexible schedule including early mornings, nights, weekends, and holidays as required.
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers.
What We Offer:
- A competitive wage of $16.69 per hour.
- Flexible hours and an associate discount.
- Part-time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan.
- Up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
About Burlington:
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Our store teams work hard and have fun together, making a difference in the lives of customers, colleagues, and the communities where we live and work every day.
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