Patient Experience Coordinator

4 days ago


Bellevue, Washington, United States CV Resources Full time

CV Resources is seeking a Client Support Specialist to provide top-notch customer service and support to our clients. This is an excellent opportunity for individuals who enjoy helping others and providing high-touch client support.

About the Role:

  • Answering inbound calls from potential clients and providing information about services and membership options.
  • Qualifying new clients by gathering key details and determining fit for services.
  • Delivering exceptional customer service and ensuring a seamless client experience.
  • Scheduling consultations and coordinating next steps with internal teams.
  • Maintaining accurate records and updating client information in the CRM system.

Requirements:

  • 2+ years of experience in customer service, patient coordination, or sales (preferably in healthcare or a high-touch service industry).
  • Excellent communication and active listening skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in CRM systems, Microsoft Office, and scheduling tools.
  • A professional, empathetic, and service-oriented approach.

What We Offer:

  • A flexible remote or hybrid work arrangement.
  • The opportunity to gain valuable experience in the healthcare industry.
  • Working with a mission-driven team focused on premium patient care.


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