Customer Service Representative

2 days ago


Plainfield, Illinois, United States FedEx Full time

FedEx - Job Overview

As a Customer Service Representative at FedEx, you'll be responsible for providing exceptional customer service and support to our retail customers.

Job Description:

We're seeking a highly motivated and detail-oriented individual to join our team as a Sales Support Team Member. In this role, you will be responsible for assisting customers with their shipping needs and providing solutions to meet their requirements.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.

Key Responsibilities:

- Assist customers with their shipping needs

- Provide solutions to meet customer requirements

- Work closely with sales teams to achieve sales targets

Requirements:

- 1+ year of customer-facing experience

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced environment

Benefits:

- Competitive salary: $42,000 - $55,000 per year

- Comprehensive benefits package including medical, dental, and vision insurance

- 401(k) retirement plan with company match



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