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Salesforce Transformation Specialist

1 week ago

Pittsburgh, Pennsylvania, United States Saxon Global Full time
Saxon Global is embarking on a multi-year transformation to enhance our business processes and leverage the full potential of Salesforce.com. We are seeking an experienced Salesforce Business Analyst to lead the implementation and ongoing support of Salesforce.com within our Industrial Segment businesses.

The successful candidate will oversee a small team of IT CRM analysts, driving business process improvements and ensuring that the Salesforce solution effectively meets organizational goals. Key responsibilities include managing and mentoring a team of IT CRM analysts, leading requirements gathering, developing comprehensive business requirements, analyzing and optimizing existing business processes, and facilitating workshops and meetings to elicit requirements and validate solutions.