IT Manager

The South Puget Intertribal Planning Agency is seeking a highly skilled and experienced IT Manager to lead the agency's technology infrastructure and ensure the security, design, and implementation of its IT resources. This is a critical role that requires a strong technical background, excellent leadership skills, and the ability to work collaboratively with staff across the agency.

• Security: Ensure the security of the agency's IT resources, including endpoint security, access control, backup systems, and virus protection.
• Cloud Services: Support and maintain the agency's Microsoft 365 tenant, including Exchange Online, Teams, SharePoint Online, and OneDrive.
• Networking: Design, implement, and maintain the agency's network systems, including fiber optics, telecommunications, switches, routers, firewalls, and VPN tunnels.
• Systems Administration: Provide technical support for systems such as Sage MIP Fund Accounting, networked copier/MFP platforms, and local server systems with Hyper-V.
• Applications: Provide technical support for SPIPA web applications, including Smartsheet, DocuSign, web-based forms applications, and web hosting for WordPress.
• VOIP: Coordinate the operation and maintenance of 3CX VOIP telephone systems and related technologies.
• Administrative: Develop and maintain productive working relationships with staff, consult with department/program staff regarding system implementation, revisions, alternatives, and improvements.

• Education: Bachelor's Degree in Computer Science or a closely related field.
• Experience: 4 years of work experience as a senior-level IT professional in an enterprise environment.
• Certifications: Certified network administration, recent Microsoft expert certification, 3CX certified expert, or other certifications from recognized industry standards.
• Skills: Knowledge and demonstrated skills regarding information technology principles and systems architecture, administration and maintenance of LAN, VPN, and Internet networking systems, computer hardware, peripherals, software, and telecommunications.

The IT Manager will work in a fast-paced environment with multiple priorities and deadlines. The position requires excellent communication and interpersonal skills, as well as the ability to work collaboratively with staff across the agency. The IT Manager will be required to travel to other SPIPA office sites as needed.

The South Puget Intertribal Planning Agency offers a competitive salary range of $88,341 to $93,448, depending on qualifications. Benefits include medical, dental, vision, life insurance, LTD, and agency contribution to a retirement program.