Parking Service Associate

7 days ago


Madison, Wisconsin, United States UW Health Full time
Job Summary

This is a full-time position at UW Health, where you will provide exceptional customer service as the first and last impression of our hospital. Your primary responsibility will be to offer remarkable experiences to patients and visitors by greeting them, explaining services, and initiating parking transactions.

About the Role

We are seeking a highly skilled individual to join our team as a Valet Driver. In this role, you will have the opportunity to work in a dynamic environment, interacting with diverse individuals on a daily basis. Your excellent communication skills and ability to provide top-notch customer service will make you an invaluable asset to our organization.

Key Responsibilities
  • Provide exceptional customer service to patients and visitors, creating a positive and memorable experience.
  • Initiate parking transactions, approach vehicles, greet patients/visitors, and explain services.
  • Pick up patients/visitors at their vehicle and transport them in one of our UW Health golf carts.
  • Manage and record valet parking transactions, ensuring accuracy and efficiency.
  • Assist patients in and out of vehicles and with wayfinding, providing guidance and support when needed.
Benefits
  • An excellent benefits package, including health and dental insurance, paid time off, and retirement plans.
  • Access to UW Health's Wellness Options at Work, which support employee/family well-being.
  • Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Requirements
  • High School Diploma or equivalent (Required).
  • One year of customer service experience (Preferred).
  • One year of driving and parking vehicles experience (Preferred).
  • Valid Wisconsin driver's license (Required).


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