Service Shop Technician

2 weeks ago


Portage, Wisconsin, United States Runnings Full time
Service Shop Technician

The Service Shop Technician is a key member of our team at Runnings, responsible for ensuring the highest level of customer satisfaction through the repair and maintenance of small power tools and equipment.

Key Responsibilities:
  • Troubleshoot and diagnose mechanical, electrical, and fuel system problems in a timely and efficient manner.
  • Clearly explain diagnosis and required repairs to customers, including warranty claims.
  • Perform routine engine maintenance, including lubricating parts and replacing spark plugs.
  • Test and inspect engines for malfunctioning parts.
  • Adjust components according to specifications.
  • Repair or replace worn, defective, or broken parts.
  • Reassemble and reinstall components and engines following repairs.
  • Keep records of inspections, test results, work performed, and parts used.
  • Process orders in compliance with all requirements.
  • Work in a productive and positive manner in a high-stress and fast-paced work environment with minimal supervision.
  • Obtain and maintain proper certifications as required.
  • Load and unload equipment, assemble machines, and install equipment.
  • Perform on-site evaluations and equipment demos.
  • Travel for trade shows and training opportunities.
  • Represent Runnings in a professional and positive manner.
  • Operate equipment such as forklifts and delivery trucks.
  • Maintain a clean and safe working environment.

Hourly Pay Range: $13.00-15.00 (Depending on Experience)



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