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IT Business Solutions Specialist

1 month ago

New York, New York, United States Zenith Mind Inc Full time

About the Role:

Zenith Mind Inc is seeking a skilled IT Business Analyst to join our team. In this dynamic role, you will act as the vital link between business stakeholders and the IT team, analyzing business needs, identifying impactful technology solutions, and ensuring successful implementations.

Key Responsibilities:

  • Gathering Requirements: Conduct interviews and workshops with client business stakeholders to gather detailed functional and non-functional requirements.
  • Process Analysis: Analyze current business processes and uncover areas for improvement, recommending technology-driven solutions.
  • Documentation & User Stories: Prepare user stories, process flows, business requirements documents, and other artifacts to effectively communicate business needs.
  • Technical Translation: Translate complex business requirements into technical specifications that are actionable for the IT development team.
  • Cross-Functional Collaboration: Work closely with the clients IT team, project managers, and subject matter experts to align on project goals and milestones.
  • Testing & Validation: Ensure solutions meet business requirements through testing and user acceptance processes, refining as necessary.
  • User Training & Support: Provide support and training to business users on new systems, enhancing overall user adoption and satisfaction.
  • Continuous Improvement: Keep an eye on evolving business needs and proactively recommend updates to existing systems and processes.

Requirements:

  • Educational Background: Bachelors degree in Business, Information Systems, or a related field.
  • Professional Experience: 3-5 years as a business analyst, ideally within IT-focused or technology-driven roles.
  • Analytical Skills: Strong problem-solving skills with the ability to translate business needs into practical technology solutions.
  • Interpersonal Skills: Excellent communication and interpersonal skills to effectively bridge technical and business worlds.
  • Technical Proficiency: Skilled in business analysis tools (e.g., process mapping, data modeling) and experience with Agile or iterative software development.
  • Project Management Knowledge: Understanding of project management principles, capable of managing multiple priorities.
  • Software Skills: MS Office Suite, Excel, PowerPoint, and Word.

Salary Range: $80,000 - $110,000 per annum, depending on experience.