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Senior IT Solutions Expert
1 week ago
We are seeking a highly skilled Senior MFT Services Consultant II to drive digital transformation initiatives within our organization.
About Axway Software SAAxway is a leading enterprise integration company that enables businesses of all sizes to digitally transform with its comprehensive solutions, serving over 11,000 customers across 100 countries.
Job DescriptionThis role will focus on leading solution alignment workshop sessions to gather customer requirements and critical business challenges. You will map these requirements to a solution approach and provide detailed estimates for implementation. Your responsibilities will also include deploying and upgrading Axway MFT solutions in high-availability cloud environments, encompassing design, installation, security, promotion, and monitoring.
You will assess existing customer implementations, documenting recommendations and best practices. Additionally, you will work closely with engineers on cloud customer support, engage in customer user groups as a subject matter expert, and manage incidents effectively.
Key Responsibilities:- Lead solution alignment workshops to understand customer needs.
- Map customer requirements to solution approaches and estimates.
- Deploy and upgrade Axway MFT solutions in cloud environments.
- Assess existing customer implementations and document recommendations.
- Work with engineers on cloud customer support.
- Engage in customer user groups as a subject matter expert.
- Manage incidents effectively.
To succeed in this role, you will need a degree in Information Technology, Computer Science, or related engineering subjects. A minimum of 8 years of experience in IT consulting or operational support is required, along with expertise in managed file transfer (SFTP, FTP, AS2, PeSIT) and integration (ESB, API). Proven track records in integration projects are essential, as well as the ability to build strong internal and external relationships.
You should be self-motivated, detail-oriented, organized, and pursue excellence in all tasks. Excellent communication and presentation skills, both verbal and written, are necessary, as well as the ability to solve problems using a creative and logical mindset. Articulating the value of technical capabilities to different audiences and managing multiple work streams while maintaining high-level customer satisfaction are also crucial.
Technical RequirementsIn this role, you will have the opportunity to leverage your expertise in Axway MFT Solution components, including Secure Transport, Transfer CFT, Flow Manager, and Sentinel. Experience in system and/or application administration using Linux is essential, as well as familiarity with tools in the Software Development Life Cycle, such as source control (git), build systems (Jenkins), issue tracking (JIRA), and requirements management.
You should have a solid understanding of API Management Concepts, PKI (Public Key Infrastructure) and X509 certificates, transfer protocols and related technologies (SFTP, FTP/S, PeSIT, and AS2), and web APIs (SOAP, XML, REST, JSON). SAML, WS-Fed, WS-Trust, OAuth, OpenID, XACML, and Kerberos are also important areas of expertise.
Familiarity with databases RDBMS and NoSQL (Oracle, MSSQL, MySQL, Postgres, Cassandra) and deploying container-based cluster engines using Kubernetes and/or OpenShift is necessary. Understanding cloud-related technologies and experience with one or more scripting language (Shell (Bash), Python) are also required.