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Benefits Administration Specialist
2 months ago
We are seeking a highly skilled Account Service Coordinator to join our team at Global Recruiters of Richmond (GRN). As a key member of our benefits consulting team, you will be responsible for providing exceptional service to our clients, partners, and internal stakeholders.
Key Responsibilities- Client Service: Provide prompt, accurate, and professional service to clients, including responding to inquiries, resolving issues, and escalating concerns as needed.
- Benefits Administration: Assist in the administration of group benefits accounts, including servicing, filing, and maintaining accurate records.
- Communication: Develop and maintain strong relationships with clients, brokers, and internal teams through effective communication, including written and verbal correspondence.
- Project Management: Oversee and facilitate the implementation of benefits programs, including developing and reviewing documents, agreements, and contracts.
- Technical Skills: Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, as well as Adobe and CRM systems.
- Education: Bachelor's degree in a related field.
- Experience: 2+ years of experience in a consulting, brokerage, or insurance company environment.
- Licenses and Certifications: PA Life, Accident & Health Insurance license (or ability to acquire within 90 days).
- Skills: Excellent customer service skills, ability to work in a fast-paced environment, strong analytical skills, and attention to detail.
- Self-Funded Experience: Previous experience in self-funded benefits administration.
- Industry Knowledge: Familiarity with the insurance industry and benefits administration processes.