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Customer Service Associate

2 months ago

Encinitas, California, United States Good Food Holdings Full time

About Good Food Holdings

At Good Food Holdings, we are dedicated to promoting a holistic approach to health and wellness. Our commitment to providing high-quality organic products and exceptional customer service is at the heart of everything we do. We strive to create a welcoming environment that supports our community's health and well-being.

What You Will Contribute

As a member of our team, you will play a crucial role in delivering outstanding service to our customers. Your positive demeanor and ability to work collaboratively will enhance the shopping experience for our guests. You will embody a spirit of hospitality, ensuring that every interaction is warm and engaging.

Key Responsibilities

  • Process transactions accurately and efficiently.
  • Maintain an organized cash drawer and balance it at the end of each shift.
  • Adhere to all accounting procedures for returns, exchanges, and department transfers.
  • Handle cash, checks, and credit card payments with precision.
  • Verify customer identification for authenticity during transactions.
  • Comply with all relevant laws regarding the sale of age-restricted products.
Physical Requirements

This position requires standing for extended periods, walking, reaching, and bending. You will need to lift and move items weighing up to 50 pounds. Effective communication with customers and team members is essential, along with specific vision capabilities for close and color vision.

Why You Will Enjoy Working at Good Food Holdings
  • Competitive earning potential with weekly pay.
  • A culture that emphasizes values and supports your professional growth.
  • Comprehensive training programs to enhance your service skills.
  • Opportunities for advancement within our organization.
  • Benefits including medical, dental, vision, and retirement plans.
  • Scholarship opportunities for both full-time and part-time employees.
  • Employee discounts across all our locations.
  • Regular credits for work-related footwear.