IT Support Specialist
1 week ago
Ralco is seeking a skilled Associate IT Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems and devices.
Key Responsibilities:
- Configure and maintain computer workstations and devices.
- Manage inventory of computer equipment and peripherals.
- Perform troubleshooting and repair of hardware and software issues.
- Provide training and guidance to users on new software and equipment.
- Install and configure software according to specifications.
- Ensure the security and integrity of our network and data.
- Maintain accurate records of problems, repairs, and maintenance.
Requirements:
- Undergraduate degree in computer science or equivalent experience.
- Excellent communication and problem-solving skills.
- Ability to work with diverse user groups and technical environments.
- Physical demands include finger dexterity, prolonged computer use, and occasional lifting.
Working Conditions:
- Monday to Friday, 8:00 AM to 5:00 PM.
- Located at Ralco's main headquarters in Marshall, MN.
- Local travel required for meetings and training.
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