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Reservation Sales Agent

2 months ago

Maryland City, Maryland, United States NextCar Rental Full time

About NextCar Rental

We are a dynamic and customer-focused company that provides exceptional service to our clients. Our team is passionate about delivering a memorable experience to our customers, and we are seeking a talented individual to join our team as a Reservation Sales Agent.

Job Summary

We are looking for a highly motivated and customer-centric individual to join our team as a Reservation Sales Agent. As a Reservation Sales Agent, you will be responsible for providing exceptional customer service to our clients, promoting our products and services, and achieving sales targets.

Key Responsibilities

  • Customer Service
    • Respond to customer inquiries in a friendly and professional manner, utilizing established telephone techniques and etiquette.
    • Provide accurate information on fleet availability and price quotes.
  • Sales
    • Interact with customers to promote our products and services, take orders, and handle complaints or escalations.
    • Sell company programs and services to customers to enhance their experience and maximize sales opportunities.
  • Teamwork
    • Work effectively in a team environment to achieve sales targets and provide exceptional customer service.

Requirements

  • Education
    • A high school diploma or equivalent is required.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work effectively in a team environment.
    • Basic arithmetic calculations and Microsoft Office skills.
  • Experience
    • Two years of experience in a customer service or sales role is preferred.

Benefits

  • Competitive compensation and commissions.
  • Direct deposit and 401(k) plan.
  • Medical, dental, disability, and life insurance.
  • Flexible spending accounts and medical spending and dependent care reimbursement accounts.
  • Flexible schedule and flexible work hours.
  • Paid holidays, paid time off, and bereavement leave.
  • Formal on-the-job training program.
  • Credit union membership.
  • Free parking.