Claims Adjuster

Trindel Insurance Fund is seeking a highly skilled Property and Liability Claims Adjuster to join our team. As a key member of our claims management team, you will be responsible for investigating, analyzing, and adjusting public entity liability and property claims.

• Analyze liability claims and first-party property claims in accordance with relevant laws, county policies, and procedures.
• Evaluate claims for timeliness, accuracy, validity, circumstances, descriptions, and related information for accurate claims processing.
• Prepare and send letters and notifications in response to claims filed against member counties.
• Review, investigate, and analyze documents, notices, lawsuits, and claim forms.
• Analyze claims and lawsuits for coverage purposes.
• Use independent judgment to determine the best methods to actively manage claims in a timely and cost-effective manner.
• Execute an effective investigative strategy to obtain relevant facts by means of obtaining information from member counties, interviewing witnesses and claimants, performing site visits, and taking photographs.
• Properly analyze information to make liability determinations and identify risk transfer opportunities.
• Make recommendations for handling to members, including the settlement or rejection of claims, assignment of defense counsel, and vigorously pursuing subrogation opportunities.
• Work with experts to investigate and assess damages related to assigned claims.
• Handle complex claims, including litigated matters.
• Provide and create full captioned reports to member counties and Trindel staff.
• Authorize and assure the prompt processing of checks for payment/settlement of claims.
• Provide Trindel Executive Director, Property and Liability Director, and member counties with monthly payment logs/reports.
• Recommend settlement/resolution for obtaining settlement authority under the provisions as provided by each member county, including presentations to Member County Board of Supervisors.
• Coordinate and prepare information for external auditors, Trindel Board meetings, member counties, and regulators as needed.
• Provide timely reports, updates, and other statements as needed to excess carriers, other insurers, and agencies as necessary.
• Regularly handle private and proprietary information while maintaining strict confidentiality and protecting information from unauthorized disclosure.
• Respond in a timely manner to requests from member counties, claimants, attorneys, or others for assistance by phone, email, mail, or site-visits.
• Assure that Trindel policies and procedures are consistently followed.
• Attend Trindel Board meetings and provide program updates as requested.

• Demonstrated claims management knowledge and experience.
• Excellent, demonstrable interpersonal and organizational communication skills.
• Demonstrated ethical conduct and the ability to maintain confidentiality.
• Excellent oral and written communication skills.
• Business Acumen, strategic thinking/planning.

• Knowledge of self-insured program regulations.
• Ability to work with complex and confidential information.
• Effective analytical, problem-solving, and interpretive skills.
• Strong organizational and interpersonal skills.
• Ability to work in a team environment.
• Ability to work independently.
• Excellent oral and written communication skills.
• Strong customer service orientation.
• PC literate, including Microsoft Office (Word, Excel) and claims management software.

• Four-year degree at an accredited college or university in English, Liberal Arts, Public Administration, or Business and/or Finance.
• Three to five years of claims adjusting or litigation experience required, experience working with public entities and/or Law Enforcement preferred.

Flexible work-from-home options available.