Electrician Support Specialist
3 weeks ago
We are seeking an experienced Service Dispatcher to join our team at Innovative Systems Technology.
As a key member of our operations team, you will be responsible for coordinating the efficient dispatch of our electricians and technicians to customer sites, while maintaining accurate records and communicating clearly with customers and internal stakeholders.
This is an exciting opportunity to join a dynamic team and contribute to our company's success.
About the Role- Salary: $65,000 - $80,000 per annum, depending on experience
- Location: Western Washington
- Job Type: Full-time
- Benefits: Comprehensive benefits package, including health insurance, dental insurance, life insurance, 401(k) plan with employer match, paid vacation, holidays, and more
- Maintain accurate and up-to-date records of customer information and service requests
- Coordinate the efficient dispatch of electricians and technicians to customer sites
- Ensure timely and effective service delivery, while maintaining excellent relationships with customers and internal stakeholders
- Provide clear and concise communication with customers, internal stakeholders, and external partners
- Collaborate with other teams to ensure seamless service delivery and resolve any issues that may arise
- High school diploma or equivalent; college preferred
- Minimum of 2 years of versatile dispatch experience
- Electrical/service industry experience is preferred
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and prioritize multiple tasks effectively
- A competitive salary range of $65,000 - $80,000 per annum, depending on experience
- A comprehensive benefits package, including health insurance, dental insurance, life insurance, 401(k) plan with employer match, paid vacation, holidays, and more
- Ongoing training and development opportunities to support your career growth
- A collaborative and supportive work environment that values teamwork and open communication
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