Aviation Maintenance Specialist

2 weeks ago


Newark, Delaware, United States ViaSat Full time
About Viasat

Viasat is a leading provider of satellite-based connectivity solutions, serving a diverse range of customers worldwide. Our mission is to deliver high-quality, reliable, and secure connectivity services that enable our customers to achieve their goals.

Job Summary

We are seeking a highly skilled Aviation Maintenance Technician to join our team. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our Viasat Broadband System onboard customer aircraft. This will involve performing maintenance, repair, and troubleshooting tasks, as well as collaborating with our Customer Support Center and Planning team to ensure seamless service delivery.

Key Responsibilities
  • Perform routine maintenance and repairs on the Viasat Broadband System, ensuring compliance with company, airline, and FAA regulations.
  • Collaborate with the Customer Support Center and Planning team to ensure effective service delivery and minimize downtime.
  • Conduct diagnostics checks on the Viasat system installed onboard customer aircraft.
  • Provide training to maintenance vendors and airline personnel on the Viasat system.
  • Ensure all necessary tooling and equipment are available and up-to-date.
  • Assist in the development of improved maintenance and preventative maintenance procedures for the Viasat system.
  • Mentor colleagues to ensure they achieve a thorough understanding of the Viasat system.
  • Provide feedback to vendors and airline partners on the Viasat system, identifying areas for continuous improvement.
Requirements
  • Proven experience in customer service, with a focus on assisting customers with aircraft line maintenance, troubleshooting, and repairs.
  • Strong written and verbal communication skills, with the ability to present complex technical information to various audiences.
  • Experience in creating strong relationships and collaborating with internal and external customers.
  • Ability to work effectively in a fast-paced environment, meeting deadlines and exceeding customer expectations.
  • Fluent in English.
  • Airframe and Powerplant (A&P) Certification.
What We Offer
  • Competitive salary range: $33.61 - $56.44 per hour.
  • Shift differential for 2nd and 3rd shift work.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including medical, financial, and wellness benefits.
How to Apply

If you are a motivated and experienced Aviation Maintenance Technician looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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