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Member Service Representative/Lobby

2 months ago

Orange, Texas, United States MCT Credit Union Full time
Job Description

At MCT Credit Union, we are seeking a highly skilled and customer-focused Member Service Representative/Lobby to join our team. As a key member of our branch staff, you will be responsible for providing exceptional service to our members, handling a variety of financial transactions, and maintaining accurate records.

Key Responsibilities:
  • Member Service: Provide personalized service to members, answering questions, and resolving issues in a professional and courteous manner.
  • Teller Functions: Process deposits, withdrawals, loan payments, and other financial transactions accurately and efficiently.
  • Account Maintenance: Open and close accounts, renew certificates, and perform other account-related tasks.
  • Customer Support: Respond to member inquiries, resolve issues, and provide guidance on Credit Union services and products.
  • Team Collaboration: Work closely with branch staff to ensure seamless service delivery and achieve team goals.
Requirements:
  • Education: High school graduate or equivalent.
  • Experience: One to three years of similar or related experience.
  • Skills: Excellent communication and interpersonal skills, basic math skills, and ability to operate related computer applications.
Working Conditions:

This is a full-time position, requiring regular attendance and punctuality. The successful candidate will be required to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.