Operations Manager

2 weeks ago

Stockton, California, United States Penske Defunct Full time
About the Role

We are seeking a highly skilled and experienced Operations Supervisor to join our team at Penske Logistics. As an Operations Supervisor, you will be responsible for providing operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities.

Key Responsibilities
  • People: Establish and sustain that all supervisors and associates are trained and competent, and understand how their work relates to the customers' business objectives. Establish and sustain that performance standards are communicated that are specific and measurable.
  • Operations: Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control. Conduct team meetings and evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations.
  • Finance: Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc. Understand the relationship between decision-making and profitability.
  • Safety: Ensure day-to-day management and associate activities are aligned with the location safety strategy. Provide associates with communication, training, feedback, and direction to ensure safe performance.
  • Growth/Customer Experience: Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily. Ensure the customer knows that we are committed to helping them meet their objectives.
Requirements
  • Demonstrated leadership qualities with strong interpersonal skills and the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.
  • Ability to work efficiently and independently with strong time management and organizational skills.
  • Strong written/oral communication skills and the ability to actively listen.
  • Ability to manage through a problem, think critically, and make decisions independently.
  • Ability to drive process improvement and lead change.
  • Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required.
Physical Requirements
  • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Penske Logistics

Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.

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