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Sales Associate

1 month ago

Richmond Heights, Virginia, United States Knitwell Group Full time

About Us

At Knitwell Group, we're committed to empowering women to lead the lives they love. Our effortlessly polished styles are thoughtfully designed to go anywhere-from the office to special occasions (and everywhere in between).

About the Role

As a Sales Associate, you'll be the ultimate brand ambassador, creating authentic connections with customers and guiding their shopping journey with personalized styling recommendations. You'll ensure merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The Impact You Can Have

In this role, you'll have the opportunity to:

Connect with customers and listen to their needs to create personalized customer experiences.

Share product knowledge and recommendations to help style the customer.

Use brand behaviors and personalized service to drive brand loyalty.

Uphold the highest visual and operational standards while keeping the focus on the customer.

Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.

Partner with store leaders to achieve individual goals and daily expectations.

Build productive relationships by sharing ideas and being helpful to others.

What We're Looking For

You'll bring to the role Sales Associate or customer-focused experience (preferred). You'll bring a hospitality mindset when engaging with customers. Flexible availability - including evenings, weekends, and holidays. Technology proficient and ability to operate a point-of-sale system. Takes initiative in making thoughtful decisions.

Benefits

Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other Knitwell Group brands. Support for your individual development plus opportunity for growth within our family of brands. A culture of giving back - opportunities to support our philanthropic partners that benefit local communities.*401(k)**