Customer Service Ambassador

5 days ago


Mission, Texas, United States Planet Fitness - DMALF Full time
About Our Team

At Planet Fitness - DMALF, we strive to create a welcoming environment for our members. As a key member of our team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.

Job Summary

We are seeking a highly motivated Customer Service Ambassador to join our team. The ideal candidate will be responsible for building trusted relationships with long-term members, ensuring their needs are met, and providing personalized support to enhance their overall fitness journey.

Key Responsibilities:
  • Deliver outstanding customer service, consistently meeting or exceeding member expectations
  • Build strong relationships with members through regular interactions, surveys, and feedback sessions
  • Proactively address member concerns, resolving issues promptly and professionally
  • Collaborate with colleagues to maintain a clean, sanitized, and organized gym environment
  • Foster a positive, supportive atmosphere that encourages members to achieve their fitness goals
Requirements:
  • Must be at least 18 years old and possess excellent communication skills
  • Open availability, including weekends and holidays
  • Ability to lift up to 50 pounds and work in a fast-paced environment
  • Bilingualism is preferred but not required
What We Offer:
  • A competitive estimated salary of $45,000 per year, based on the local market rate
  • Ongoing training and development opportunities to enhance your skills and career growth
  • A dynamic, supportive work environment that prioritizes member satisfaction and employee well-being


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