Processing Associate

7 days ago


Paoli, United States Randstad Full time
Job Title: Abandoned Property Processing Associate

We are seeking a detail-oriented and efficient Abandoned Property Processing Associate to join our team at Randstad. In this role, you will play a critical part in reconnecting shareholders to their assets by researching shareholder returned mail, processing restriction removals, and ensuring compliance with SEC guidelines and state laws.

Key Responsibilities:
  • Research shareholder-returned mail cases, including first and second notice letters and third-party locator searches, to identify and resolve issues.
  • Comply with SEC guidelines and internal procedures when processing RPO restrictions and escheatable accounts.
  • Process and verify all returned checks within 24 hours, adhering to Abandoned Property Unit procedures.
  • Maintain accurate records of RPO accounts that are potentially subject to escheatment based on state laws and SEC guidelines.
  • Analyze and document trends, providing recommendations for improving workflow efficiency and preventing future occurrences.
  • Communicate promptly and professionally with internal and external clients via phone and written correspondence, offering clear, accurate information.
  • Collaborate with team members in both individual and group settings to support overall business objectives.
Qualifications:
  • Undergraduate degree or equivalent combination of training and experience.
  • 1-2 years of business experience, preferably in customer service.
  • Proficient in PC usage and Microsoft Office products (Word, Excel, etc.).
  • Ability to work in a fast-paced environment with time constraints.
  • Verbal, written, and interpersonal communication skills.
  • Excellent analytical, problem-solving, and research abilities.
  • Client focus, with the ability to build and maintain client relationships.
  • Proven time management skills and attention to detail.
What We Offer:

At Randstad, we offer a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). We are an equal opportunity employer and welcome people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.



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