Dental Operations Manager

1 day ago


Baton Rouge, Louisiana, United States MB2 Dental Full time
Job Overview

MB2 Dental is seeking a skilled Dental Operations Manager to lead our Baton Rouge, Louisiana team. With a strong focus on patient service and business growth, this role offers an exciting opportunity for professionals looking to take their career to the next level.

About MB2 Dental

We are a leading dental solutions provider dedicated to delivering exceptional patient experiences and outstanding clinical results. Our dynamic practice environment is designed to support the success of our team members, with comprehensive training programs, competitive compensation packages, and opportunities for professional growth.

The Role

This Dental Operations Manager position requires a seasoned professional with 1+ year's experience in dental office management. The ideal candidate will have a strong background in sales, customer service, and team leadership, with excellent communication and problem-solving skills.

Responsibilities
  • Model exemplary patient service, verbal, and written communication skills.
  • Identify team strengths and areas of improvement related to patient services.
  • Train, coach, and mentor team members to optimize patient service levels.
  • On-board new team members seamlessly into the dynamic practice environment while meeting patient and business needs.
  • Train operations team members to perform duties efficiently, auditing work to confirm quality and provide additional training as needed.
  • Collaborate with HR for coaching and guidance on personnel management, including performance reviews, improvement plans, and warnings.
  • Attend meetings, training courses, and other learning opportunities as available and/or required.
  • Partner with dentist and regional operations leadership to make operational decisions benefiting the dental practice, analyzing key performance metrics to successfully lead and grow the business.
  • Hold team accountable for regular workplace diversity, HIPAA, and OSHA training requirements.
  • Review operating performance results, taking immediate action to implement corrective measures as needed.
Qualifications
  • High School diploma or GED required; 4-year bachelor's degree preferred or equivalent management experience in the dental field.
  • 1+ years of prior dental office management experience.
  • Sales and Customer Service experience a plus.
  • Ability and willingness to multi-task, delegate, and hold others accountable.
  • Computer literacy and typing proficiency (preferred proficiency in Dentrix and Dexis software).
  • Knowledge of dental insurance and billing.
  • Must be available to work some Saturdays.
  • Ability to travel as needed.
Compensation and Benefits

As a valued member of our team, you can expect a competitive salary range of $80,000 - $110,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, a bonus structure, PTO, and a 401(k) plan, ensuring your well-being and financial security.

Contact Information

Please submit your application through our website.



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